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Continue ShoppingPrivacy Policy
Effective Date: 27-06-2026
Last Updated: 27-06-2026
1. Introduction
Welcome to BEW Life (“BEW Life”, “we”, “our”, “us”). BEW Life is currently operated as a sole proprietorship from Sandhi Road, Nonath, Ghagwal, Samba, Jammu and Kashmir, India – 184141. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit https://www.bewlife.com, create an account, place an order, subscribe to our newsletter, or otherwise interact with our services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
We are committed to protecting your privacy in accordance with the Digital Personal Data Protection Act, 2023 (India), the Information Technology Act, 2000, and applicable Indian laws, regulations, and recognized e-commerce best practices.
2. Information We Collect
We may collect the following categories of information:
- Personal Information: Name, email address, phone number, billing address, shipping address, and account credentials.
- Order Information: Products purchased, order history, delivery details, invoices, and return or refund requests.
- Payment Information: We do not store debit or credit card details. Online payments (when available) are securely processed by trusted third-party payment providers.
- Technical Information: IP address, browser type, operating system, device information, referring pages, and website usage information collected through cookies and analytics technologies.
3. How We Use Your Information
- Process, confirm, and deliver your orders.
- Manage your customer account.
- Provide customer support.
- Respond to inquiries and return requests.
- Send order confirmations and shipping updates.
- Improve our website and services.
- Detect and prevent fraud or unauthorized activity.
- Comply with applicable legal and regulatory requirements.
- Send promotional emails and newsletters where you have provided consent.
4. Legal Basis for Processing
We process your personal information only when necessary to fulfill orders, comply with legal obligations, protect our legitimate business interests where permitted by applicable law, communicate with you regarding your purchases, or where you have provided your consent, such as subscribing to newsletters or promotional communications.
5. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information only when necessary to operate our business and provide our services, including:
- Delivery partners (such as India Post and Delhivery) to ship your orders.
- Payment service providers to securely process transactions.
- Email and marketing service providers, such as Mailchimp.
- Analytics providers, including Google Analytics and Meta Pixel.
- Government or regulatory authorities where required by applicable law.
6. Products and Services
BEW Life offers a curated range of premium wellness products, including authentic Himalayan Shilajit, premium Dry Fruits, Kashmiri Saffron, Natural Honey, Herbal Products, and Wellness Supplements. Our products are intended to support a healthy lifestyle and overall well-being.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies required for:
- Website functionality
- Shopping cart management
- Login sessions
- Website security
- Analytics
- Marketing (where applicable)
Our website uses essential cookies required for website functionality, shopping cart management, account login, security, analytics, and marketing purposes where applicable. Most web browsers allow you to control or disable cookies through browser settings. Disabling certain cookies may affect the functionality of the website.
8. Customer Accounts
Customers may checkout as guests or create
an account using their email address. We do not currently support social login
or phone OTP login.
9. Payments
We currently offer Cash on Delivery (COD). As our business grows, we may introduce secure online payment options through trusted third-party payment providers such as Razorpay or Cashfree. Payment information is processed directly by the payment provider, and BEW Life does not store or have access to your complete debit or credit card details.
10. Shipping
Orders are primarily shipped within India using India Post and Delhivery or other logistics partners when required.
11. Analytics and Marketing
We may use Google Analytics, Meta Pixel, and Mailchimp to understand website usage, measure the effectiveness of our marketing campaigns, improve our services, and communicate with customers who have subscribed to our newsletter. You may unsubscribe from promotional communications at any time by using the unsubscribe link included in our emails.
12. Third-Party Services
Services such as Google Maps, Google reCAPTCHA, YouTube embeds and Instagram embeds may collect information according to their own privacy policies.
13. Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption, SSL certificates, secure hosting infrastructure, access controls, and industry-standard security practices to safeguard customer information.
While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
14. Customer Reviews
Customers may voluntarily submit product reviews and ratings. Reviews may be displayed publicly on our website. By submitting a review, you grant BEW Life the right to publish, display, and moderate the review in accordance with our policies.
15. Returns
For return, replacement, or refund requests, customers should contact info@bewlife.com in accordance with our Return & Refund Policy. Customers may be asked to provide videos or other supporting information to assist in processing their request.
16. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including order processing, customer support, taxation, accounting, legal compliance, dispute resolution, and fraud prevention. When your information is no longer required, we securely delete or anonymize it in accordance with applicable laws.
17. Children's Privacy
Our products are intended to be purchased by individuals who are legally capable of entering into a binding contract or by parents or legal guardians on behalf of minors. We do not knowingly collect personal information directly from children without appropriate parental or guardian consent.
18. Your Rights
You may contact us to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete personal information.
- Request deletion of your account and personal information, subject to applicable legal requirements.
- Request a copy of your personal information where applicable.
- Withdraw your consent to receive marketing communications at any time.
19. Consent
By accessing or using our website, creating an account, placing an order, or providing your personal information, you consent to the collection, use, storage, and processing of your information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue the use of our website.
20. Compliance
This Privacy Policy is intended to comply with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000 and applicable Indian e-commerce requirements. Certain provisions may also assist international visitors in understanding how their information is handled.
21. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located in Jammu and Kashmir, India.
22. Changes
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or website functionality. Any changes will become effective immediately upon publication on this page unless otherwise stated. We encourage users to review this Privacy Policy periodically to stay informed about how we protect their information.
23. Contact Us
For any privacy-related questions, complaints, or requests to access, correct, update, or delete your personal information, please contact us at:
BEW Life
Sandhi Road, Nonath, Ghagwal,
Samba, Jammu and Kashmir – 184141
Email: info@bewlife.com
Phone: +91 95414 32304